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Frequently asked questions
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Frequently asked questions
Content
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General
Orders & Payments
Shipping & Delivery
Returns & Refunds
Product & Warranty
Support
General
Do I need to create an account to place an order?
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What kind of products do you sell?
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Orders & Payments
What payment methods do you accept?
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Can I cancel or change my order?
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Will I get an invoice for my order?
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Shipping & Delivery
Where do you ship?
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How long does delivery take?
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How can I track my order?
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Returns & Refunds
What’s your return policy?
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How do I request a return or refund?
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When will I get my refund?
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Product & Warranty
Do your products come with warranty?
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What should I do if I receive a defective product?
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Support
How can I contact IBIX ONLINE STORE customer support?
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Didn’t find what you’re looking for?
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